Appendix 11 to Annex O


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Logistics management is the process of planning, preparing, implementing, and evaluating all logistics functions that support an operation or activity. The Federal Emergency Management Agency (FEMA) defines resources as all personnel and major goods available, or potentially available, for assignment to operations. Resources are described by kind and type. Each level of government has a responsibility to mobilize these resources to protect lives and property and relieve suffering. All local resources must be committed before assistance is requested from neighboring jurisdictions, states or the federal government. Reimbursement for logistics support provided may depend upon factors such as a Presidential Declaration, liability associated with a HAZMAT spill, etc., and in the case of smaller scale disasters may not be forthcoming.

Logistics support for catastrophic events are the most difficult to perform and manage. The scope of the event may preclude the use of many local resources that normally would be available to call upon for assistance. A catastrophic event may severely hinder the ability of the local government to respond because many of the local government's staff members may also be adversely affected and its facilities may no longer be available; communications may be severely disrupted; the number of people needing assistance may be very large; debris, high water, blocked roads, etc. may impede movement; equipment loss and other factors may impair functional capabilities. However, the logistical support of resources is an extremely critical factor in the successful management of disaster response and recovery efforts. As such, logistical support needs to be established, staffing organized and logistics support functions made operational and maintained as soon as possible.

The degree and type of logistical support generally is determined by the scope of the response, the severity and size of the disaster and the infrastructure that is still functional within the emergency or disaster area. The logistics staff at the Incident Command level focus internally on providing support to the responding forces. At the local Emergency Operations Center, (EOC) however, the logistics staff may be called upon to support local departments and volunteer groups providing external logistics support for citizens, in addition to providing internal logistics support. Effective logistics management ensures that all functions are executed in a unified and integrated manner in order to ensure appropriate support actions, decrease delivery time, avoid duplication, and reduce costs.

Basic Elements of the Administration and Logistics section of the plan such as "Situation and Assumptions," "Concept of Operations," etc: The focus of Annex O is to identify and plan for the exceptions to normal operations, as outlined in the basic Local Emergency Operations Plan (LEOP). For example, the Logistics Assumptions would consider the potential for greater than normal delays in receiving logistics support from the State if roads are blocked by debris and collapsed bridges. Also, the Concept of Operations for Logistics in a catastrophic event may anticipate the use of Area Commands and a State Area Coordinating Center. The Annex O Concept of Operations would explain how the EOC would coordinate with those entities.

Organization and Assignment of Responsibilities: The provision of effective logistics support can be very complex and especially challenging in a catastrophic event, so dependable paid or volunteer staffing should be identified, trained and exercised/employed in advance of a catastrophic disaster. At a minimum, the EOC Logistics Section staffing should include a:

Logistics/Resource Management Section Chief (May be the County or City Clerk, a Volunteer, an Incident Command System trained Fire Fighter, EMD staff member, etc.)

Deputy Section Chief

Services Branch Chief

Support Branch Chief

Various Functional Unit Leaders as determined necessary according to the scope of the disaster situation and identified in the Logistics Section's Branches shown below.

A truly catastrophic event is not disaster business as usual. For example, personnel who are normally identified to perform the Logistics Section staffing may be too busy doing other things during a catastrophic event to effectively cover logistics and resource management functions as well. Also, individual logistics functions and associated subfunctions that may need to be performed and should be considered in a catastrophic event are more complex than normal, likely will require a larger logistics staff than normal, will be more difficult to control and will require considerable organizational skill to manage effectively and efficiently. To perform this function appropriately, the Logistics/Resource Management Section may need to organize into Branches and Units. According to the Incident Command System, the Section normally would be organized into two main Branches and subordinate Units:

Services Branch:

Communications Unit: A key to the successful operation of the various resources into a district will depend heavily upon the ability of these agencies to communicate effectively. Logistics will develop the communications plan and coordinate the assignment of communications links (in and out of the disaster area), manage the communications network established, and provide any needed communications equipment and maintenance support. Common terminology for all voice transmissions must be utilized.

Medical Unit: Logistics will develop the medical plan and provide medical aid and responder rehabilitation services to the EOC; and may be assisting in providing logistical support for incoming volunteer medical care personnel; logistically supporting local radiological/chemical/biological hazards control operations; helping facilitate patient evacuations; may be asked to assist in providing supplies, potable water and logistical support for victim identification/mortuary services. 

Food/Mass Care Unit: Along with local governments, volunteer entities are a part of the first line of disaster defense; there are dozens of organizations and government agencies that provide some type of help during a disaster; when disaster recovery is organized, more people outside the area and from other states are willing to provide donations and volunteers to help with locating and contacting citizens in need and assisting in supporting special needs populations. Logistics may also be found assisting volunteer entities in providing life-sustainment support and temporary mass care of persons displaced or evacuated from their residences; including the provision of temporary housing and sheltering, mass feeding, water, ice, sanitation, personal care kits, shelter safety, first aid, special needs; shelters for pet control. However, logistics staff may find they are called upon to perform or manage certain mass care functions, including the coordination of temporary sheltering and feeding - fixed or self contained mobile food preparation units, personnel to prepare/distribute meals, sanitation and clean up, food supplies/utensils should local volunteer agencies are unable to function or have too few volunteers on the scene to function for several days or longer.

Support Branch:

Supply/Resource Management Unit: Logistics is responsible for forecasting, requisitioning, sourcing and ordering (requirements processing) acquisition at the local level and requesting resources through mutual aid and state channels (see Appendix 9 Local Request Form); monitoring asset visibility (resource tracking); warehousing - receipt; inventory, storage and handling; security; accountability; inventory control; issue and distribution, including establishing and coordinating logistics staging areas and Points of Distribution System (PODS) operations; deployment; recovery, redeployment; reutilization; and disposition of materiel, materials, equipment, supplies, fuel and services; demobilization; and documenting all transactions.

Donations Management Unit: Logistics may work with volunteer entities and donors in coordinating and managing unsolicited goods and services to most effectively integrate and employ the donations to reduce the need for local, state and federal resources and prevent the outpouring of donations from overwhelming responders and local governments; coordination includes receiving donations offers and requests of donated goods and services, being careful in the utmost to not replace, hinder or bottleneck the operations of the volunteer entities but helping to clarify and validate the requests for donations being made to the major donors making offers, tracking shipments, coordinating law enforcement support of shipment deliveries, and coordinating the receipt, safeguarding and distribution of donations, thereby reducing or eliminating duplication of efforts and making the most effective use of donations to augment federal, state and local support efforts.

Facility Management Unit: Logistics also be called upon to assist in providing location determinations, facility selections and acquisitions, space management and building services as requested for both fixed and portable facilities. Support includes facilities and space for logistics staging areas, points of distribution, warehousing, base camps, etc.

Transportation Asset Management and Movement Control Unit: Logistics will develop the traffic plan and coordinate the prioritizing, planning, ordering, sourcing, and acquisition for transportation resources and services; developing time-phasing plans and movement coordination and tracking; may terminal transfer operations at staging sites; overnight storage for vehicles, maps and directions for responding personnel, emergency towing and repairs, designating fuel, oil, and water depots, and coordinating with law enforcement to help ensure deliveries at the right places and times.

Evacuation Logistics Support Unit: Operations conducts evacuation operations, but logistics may help with providing transportation assets for special needs citizens and those without transportation, helping provide for mass movement needs such as vans, buses, aircraft, water vessels, trains, trucks, etc., and emergency route refueling and temporary repairs for those with vehicles; helping coordinate voluntary entities provide first aid and mass care support such as in transit temporary sheltering, rest area management, food and water, human services, donations and resource management, transport and security; as well as facilities identification and management for destination mass care sites for citizens displaced by government recommended or ordered evacuation, or by self-evacuation due to emergency/disaster events.

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